Record producer on service portal is not redirecting to the form after submittingIssue After submitting the record producer on the portal, it's not redirecting to the formCause"auto_redirect" is set as "false" on the portal Instance. ResolutionIn the Additional option of the portal page instance, the "auto_redirect" is set as "false". Removing the options "auto_redirect" or setting its value as "true" will resolve the issue and will be redirected to the ticket page on the portal. https://<instance_name>.service-now.com/sp?id=ticket&is_new_order=true&table=incident&sys_id=<sys_id>