Extracting the Server certificate and the Full Chain Certificate for ServiceNow using Qualys SSL LabsSummaryServer certificates are basically used to identify a server. A certificate file must contain the full chain – root CA, intermediate CA, and the origin server certificates. Qualys SSL Labs is an easy to use tool that allows you to run a comprehensive free SSL test for public web servers. Using Qualys SSL Labs, you can receive a Server certificate or a full chain certificate. ReleaseAll environments.Instructions1. Where can I find the full chain certificate? Follow these steps to extract the full chain certificate: - Go to SSL Server Test - Enter the Instance name and Run the test - Scroll down to Certification Paths and expand the view. Here you can see the full certificate chain. - Click Download Chain to view the encoded certificate. - Copy all the text and put it in a text editor of your choice. - Save it as a PEM, CER or PFX extension. 2. Where can I find the Server certificate in PEM format? Follow these steps to extract the Server certificate: - Go to SSL Server Test - Enter the Instance name and Run the test - The second section which says 'Certificate #1' has the certificate listed under 'Server Key and Certificate #1'. - Click Download Server Certificate to view the encoded certificate.