Read-only Knowledge Articles from contextual search(glide.knowman.contextual_search.show_read_only_article) : Property missing post upgradeIssue Go to any upgrade instance to NewYork and notice the property (glide.knowman.contextual_search.show_read_only_article) is not present in the sys_properties table.ReleaseAll instance upgraded to New YorkCauseThis property will be present only on net new NewYork instances. For the instances upgraded to New York, the property has to be created manually.ResolutionNote: The usage of the property is to - Displays a read-only article view page when knowledge articles are viewed from contextual search.In order to create the property please follow the below steps:Step 0: Download the property to the Knowledge article. (See bottom of the KB article).Step 1: Login to instance where you want to add the property. (Should be an admin in order to make changes)Step 2: On the navigation filter type - sys_properties.listStep 3: Right click next to the value field (attached a screenshot to the KB article)step 4: Select import XMLStep 5: Select the downloaded file as stated in Step 0Step 6: click on Upload now search with the name in sys_properties table and property is now added into the instance.Related Linkshttps://docs.servicenow.com/csh?topicname=r_KnowledgeProperties.html&version=latest