Opened drop-down menus in Agent Workspace UI actions or Reference Fields get wrongly repositioned when the browser magnification/zoom is changed - Known Error

Opened drop-down menus in Agent Workspace UI actions or Reference Fields get wrongly repositioned when the browser magnification/zoom is changed Description Zooming or magnifying the browser on an already opened drop-down menu makes it jump to a far position from the source element.

Steps to Reproduce

1. Open Agent Workspace. 2. Open an Incident form. 3. Expand a drop-down menu either from "..." of UI action, or a a menu from a Reference Field. 4. Without closing the menu, change the magnification/zoom setting of the browser using Command -/+ (Mac) or Ctrl -/+ (PC).

Notice the drop-down menu jumps to another position in the view, instead of staying in the same position when already opened before zooming.

Workaround This problem is under review and targeted to be fixed in a future release. To receive notifications when more information becomes available, subscribe to this Known Error article by clicking the Subscribe button at the top right of this form.