Selecting Show All on Agent Workspace grouped lists does not manage the page focus - Known Error

Selecting Show All on Agent Workspace grouped lists does not manage the page focus Description The Show All feature of grouped lists does not maintain focus after activation. This causes a user to need to return focus to its previous location manually in the same manner they did to bring focus into the list before activating the Show All button. No functionality is impacted but the experience is suboptimal for keyboard users.

Steps to Reproduce

1. Go to an Agent Workspace list. 2. Group by a column. 3. Tab to a sub group's Show All text and press Enter. Notice the focus is not clearly indicated and has moved away from the Show All text's location.

Workaround This problem is under review and targeted to be fixed in a future release. To receive notifications when more information becomes available, subscribe to this Known Error article by clicking the Subscribe button at the top right of this form.