Agent workspace - Slow display of chars when typing fast and letters reach the line break/next line


Description

When typing really fast and the letters reach the end of the line, there is a the delay on the visibility of the typed letters.

Steps to Reproduce

  1. Open any case/incident in Agent Workspace.
  2. In the Activity section, type 2 lines of characters very quickly.
  3. Observe that once the letters are past the first line, the new characters on the next line do not appear until you stop typing.

Workaround

This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available..

 


Related Problem: PRB1362446