Dell OpenManage Enterprise Connection error - Unable to connect to OpenManage Enterprise. Verify the entered parametersDescriptionThere has been an attempt to integrate Dell Open manage app with Servicenow as per instruction from the below page on Dell portal. However there can be situations where we were not able to connect to Dell open manager via any of the MID Servers from the instancehttps://www.dell.com/support/manuals/au/en/audhs1/openmanage-integration-servicenow/omisnow_1.0_ug/inventorying-and-monitoring-poweredge-servers?guid=guid-d778f7f5-9db6-4fea-b657-9a39ca924864&lang=en-us Steps to reproduce:Logon to instance -> Navigate to Dell EMC OpenManage Integration >> Select Open manager Enterprise >>Test ConnectionRelease or EnvironmentMadrid Patch 7aCauseAs a part of this integration as stated in above Dell url, an update set provided by Dell is loaded into Servicenow. Along with this , a jar file is uploaded into the Mid Server The cause of the issue is due to an encrypted jar file provided by Dell which isn't going well with the integrationResolutionPlease contact Dell and get an un-encrypted jar file. Once you have it, follow the instructions from this URL to set-up the integration https://www.dell.com/support/manuals/au/en/audhs1/openmanage-integration-servicenow/omisnow_1.0_ug/inventorying-and-monitoring-poweredge-servers?guid=guid-d778f7f5-9db6-4fea-b657-9a39ca924864&lang=en-us Once completed, test the connection from instance and this should have a successful connection.