Members are not getting updated into the group from LDAP Issue There is a group whose members had been reverted back to previous members after maintenance. Out of 6 people in the group, only 3 are showing. CauseThere are 6 users in this group. However, of those 6, only 3 of them were created by an import, and the other 3 were manually added. So, the LDAP Group Import is working as expected. ResolutionYou can either (1) get the LDAP server updated to have the other 3 users added to the group (by adding additional members), or (2) stop syncing this group so you can manually maintain the group within ServiceNow.