Unable to modify Change request values for Standard Change templatesIssue When users are trying to change the change values for a Standard change template and submit, it is redirecting them to the service_catalog.do page and not saving the changes made. Release All Cause The catalog item “Modify a Standard Change Template” is inactive on the instance. When it’s inactive, the modification request cannot be processed, and the user is redirected to the catalog. Resolution The fix for the issue is to make the Catalog Item: ' Modify a Standard Change Template ' active on the instance.https://<instance_name>.service-now.com/sc_cat_item_producer.do?sys_id=32b19f3b9fb002002920bde8132e7024&sysparm_view=&sysparm_domain=null&sysparm_domain_scope=null&sysparm_record_row=1&sysparm_record_rows=1&sysparm_record_list=type!%3dbundle%5esys_class_name!%3dsc_cat_item_guide%5etype!%3dpackage%5esys_class_name!%3dsc_cat_item_content%5enameCONTAINSmodify%5eORDERBYorder Related Links STEPS TO REPRODUCE : Navigate to catalog itemSelect any standard change catalog templateClick "Modify template" linkFill up the template description and try adding or modifying any of the change valuesClick Request approval button, the system turns to a blank page