"Preview not available" while trying to open RTF, PDF, Excel, DOCX files in Agent WorkspaceIssue While trying to open RTF, PDF, XLSX, DOCX files in Agent Workspace it shows "Preview not available". Alternatively, the message might be "The file type is currently not supported" ReleaseNewYorkResolutionThis is the expected behaviour. None of these file formats are currently supported on Agent Workspace Document Viewer.