Right-click menu for the field is not working as expected - Support and Troubleshooting

Right-click menu for the field is not working as expected Description The form record appears to be broken and the users are unable to use Right-click menu for the fields on the form

Release or Environment All

Cause The issue might be due to an onChange Client script which might have the variable newValue set of scope to the onChange function making the variable undefined and hence hindering the form loading fully.

Resolution Modify the onChange Client script such that the newValue variable is defined within the onChange function.

function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } if(newValue == 'xxx') { g_form.setValue('assignment_group', 'xxx'); } }