When clicking on "Try it" UI action on a product catalog item page hangsIssue Open any hardware catalog item on platform view by going into maintain items table and click on try it.Notice the page keeps on loading and does take a log of time to load. Sometime page hangs and does not do anythingCauseDue to having lot of catalog item associated to one category.Resolution When a category has thousands of catalog items attached, and the catalog item you are working on is a part of that category then the page hangs as in the background there is a query running sc_category table. We need it to either break it down to sub categories and create new categories and move the catalog items. Related Linkshttps://docs.servicenow.com/csh?topicname=c_ServiceCatalogCategories.html&version=latesthttps://docs.servicenow.com/csh?topicname=t_CreateACategory.html&version=latest#t_CreateACategory