Solaris Server Pattern issue - iostat result parsing issue for disks when not global zone - Known Error

Solaris Server Pattern issue - iostat result parsing issue for disks when not global zone Description When discovering Solaris zones discovery fails with error: "Failed Exploring CI Pattern, Pattern name: Solaris Server …"

Parsing the output of command "iostat -Enr" cases this issue.

Steps to Reproduce

Install Discovery plugin Discover a Solaris Server with Patterns from a non-global zone. Discovery Log will show Failed Exploring CI Pattern, Pattern name: Solaris Server … Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.

The workaround is to change the command in the pattern step.

on 'get disks' step's Command, add a 'v':

From:

"iostat -Enr | tr ',' '\n' | sed 's/^[cs][a-zA-Z0-9_]*/DiskSection: Name: &/g'; echo ''" To:

"iostat -Enr | tr ',' '\n' | sed 's/^[ v cs][a-zA-Z0-9_]*/DiskSection: Name: &/g'; echo ''" Warning: This change will be treated like a customization, and the pattern will be skipped in future upgrades. Once the instance has been upgraded to the fixed version, please do not forget to revert that customization.