How are surveys cancelled by SystemIssue Assessment instances moved to cancelled by the system This article describes the procedure or timing for cancelling surveys.CauseBecause of the Schedule job https://<your-instance>.service-now.com/nav_to.do?uri=%2Fsys_trigger.do%3Fsys_id%3De8785d109f233100736af84bc42e70abResolutionThere is a scheduled job "Cancel Expired Assessments" which runs ones every 30 days, and checks for all the expired survey within the span of its last run. The scheduled job moves the expired assessments to cancelled You should be able to find the out-of-box scheduled job at https://<your-instance>.service-now.com/nav_to.do?uri=sys_trigger.do?sys_id=e8785d109f233100736af84bc42e70ab (OR) By navigating to; System SchedulerScheduled JobsScheduled Jobs andlook for the job named "Cancel Expired Assessments"