Service Portal News Ticker widget showing no access to articlesIssue After an end user creates an article, it appears in the News Widget correctly BUT when clicking on the Article it says you do not have sufficient rights to view this.CauseThis can happen if the [sp_instance] of the News Ticker widget is configured with a filter on the [kb_knowledge] table to show articles that are not contained in the same Knowledge Base(s) as configured for the same Service PortalResolutionCompare the configuration of the [sp_instance] Table & Filter section to the associated Service Portal [sp_portal] configuration of Knowledge Bases.