Create report on Conversation(sys_cs_conversation) tableIssue Prior to Madrid, the 'Virtual Agent Overview' dashboard is not available even though Agent Chat is available. To keep track on agent chat, users need to create a manual report. This can be achieved by creating a report on the Conversation(sys_cs_conversation) table. But, as per OOB configuration, while creating a new report, the Conversation(sys_cs_conversation) table doesn't show up under 'table' dropdown.ReleaseLondonCauseThe list of tables to be shown under the report is controlled by an OOB ACL named 'sys_report_source'. The script part of this ACL checks the system property 'glide.ui.permitted_tables'. As the conversation(sys_cs_conversation) table is not mentioned within the property value, the ACL executes as false and the table name does not show up under the 'Table' dropdown.ResolutionTo resolve this issue modify the value of the system property 'glide.ui.permitted_tables'. Add 'sys_cs_conversation' along with the existing value of the property.