Email Template Recipient Look-up Fields (To, CC, BC) Not Showing Matches When Using NetIDIssue When using an Email Template, the recipient's address is not showing relevant matches when using the NetID. Possible addresses will show when keying the first name but will not when using the NetID.ReleaseNew York CauseMost Probable Cause: New York release has email recipient qualifier set as Name Out of Box.ResolutionTo change the out of box behavior to desired configuration here is what you need to do.1) Navigation pane type email "email template configuration " > recipient qualifier2)click active users: Click Display Configuration Tab > Display name Field>switch the Choice to User ID