How to identify where incident assignment comes fromReleaseAll release.InstructionsIncidents can be assigned out automatically(Assignment Group/Assigned to) by Client-side script, Ajax Call or Server-side script. Client-side script: Client-side script contains Client Script and UI Policy. Client Script can be defined in a filed onChange Scripts. UI Policy is defined in Execute if true/Execute if false scripts. The auto-assignment will not work, if browser javascript is disabled. Ajax call: Data Lookup Definition and Assignment Data Lookup. Data Lookup Rules Assignment lookup rules example If any of above is triggered, we can see a HTTP request is sent to the server in browser Network. Assignment Group/Assigned to is updated on the form. Server-side script: Assignment Rule. Create an assignment rule This happens on the server-side, the Assignment Group/Assigned to is updated when submitting the incident. "Using assignment rule ASSIGNMENT_RULE" is in the session log if session debug is enabled.