Return Transfer Order Line fails with severe inconsistency error when the Transfer Order Line is in Reserved status - Known Error

Return Transfer Order Line fails with severe inconsistency error when the Transfer Order Line is in Reserved status Description Return Transfer Order Line fails throwing the error "Severe inconsistency between asset and transfer order line" when the Transfer Order Line is in Reserved status.

Steps to Reproduce

1) Create a Request Line with Requestor Information. 2) Create a Transfer Order. 3) Create a Transfer Order Line with Request Line created in step 1. 4) Save the Transfer Order. 5) Move the transfer order from Ready for Fulfilment, Ready to Ship, Full Ship. 6) Open the Transfer Order Line and Receive the line. 7) The Asset related to the Transfer Order Line switches to status In Stock/Reserved. 8) On the Transfer Order Line click on 'Return' and observe the error "Severe inconsistency between asset and transfer order line".

Workaround This is expected behavior. By design, when a Transfer Order Line is created with a Request Line, the requested asset arrives with the sub-status of 'Reserved' on the completion of shipment. If the user wishes to return the asset, its sub-status should be changed to reflect the reason for return. Only then the customer can proceed with the creation of the transfer order line.