Published knowledge articles are not visible to users with even after user criteria are passing for them.Issue There is no customization on customer instances related to roles or Out of box knowledge script included.ReleaseAll Releases CauseIf the Deprecated 'Roles' field on kb_knowledge has any role added, then even though user criteria are passed, the user will not get access.ResolutionRemoving any role from the Roles field will resolve the issue.