Planning console percent complete is not updating on Project


Description

Planning console percent complete is not updating on my project.

Top task field on the project task is having an invalid value.

Rollup field on the parent task was not getting updated when a sub task was created

WBS number on the project tasks is not getting genarated automatically.

Cause

Customization to the below sys dictionary of the parent field.

sys_dictionary.do?sys_id=903e4d000412200077c64581f2c2edb1

In OOTB , the reference field was pointing to the Task whereas the same has been modified to incident table which is causing this issue.

As the parent field is having a value pointing to project record, due to the incorrect reference to incident table, it lost its reference and that's where all the issues occurred.

Resolution

Modifying the reference field to use task table if it's not on the below sys dictionary entry:

sys_dictionary.do?sys_id=903e4d000412200077c64581f2c2edb1