[CMDB/Rack] Populate "Power Consumption" & "Rack units in use" fields in "cmdb_ci_rack" table based on CI relation rollups.DescriptionThis article explains on how does CI Relation Rollups helps in sync or sum the data related to "Power Consumption" & "Rack Units in Use" for the "cmdb_ci_rack" table using OOB Business Rules.Release or EnvironmentAny release.InstructionsIn general a CI relation rollup allows you to sum, count, max, min, or mean a relationship type. You can create CI relation rollups based on the relationship. Steps to Reproduce: Login to the instance.Navigate >> Configuration >> Data Center>> Rack.Click "New" to create a Parent Rack CI manually. 4. Under the Related Links on the Relationships tab click Edit to create a Child relation (e.g. Windows Server) and select "Type" to "In Rack::Rack contains". Post the above steps the "Power Consumption" & "Rack Units in Use" fields for Parent CI Rack will not get populated. Solution: There are 2 ways you can achieve this CI relation rollups using OOB Business rules. 1. CMDB Synch Event (cmdb synch event) In general CI relation rollups use the cmdb synch event business rule on the [cmdb_ci] table. https://<<instance_name>>.service-now.com/nav_to.do?uri=sys_script.do?sys_id=e6865f610a0a0aa700c7598ec326f608 (OR) 2. CMDB Rel CI Synch Event (cmdb_rel_ci synch event). This BR can be used if you need CI relation rollups to recalculate when there is a change to a relationship. https://<<instance_name>>.service-now.com/nav_to.do?uri=sys_script.do?sys_id=e6ad3b880a0a0aa700d7e3a8a37ba27a Steps to achieve using "CMDB Synch Event BR": By default this "cmdb synch event" BR is "Active" and you would need to modify based on the use case. i.e. in the "When to run" tab select "Insert", "Update", "Delete".Perform the above steps to reproduce provided and when there is a "Insert" (or) "Update" (or) "Delete" on any fields on the Child CI form, you could see that "Power Consumption" & "Rack units in use" fields in "cmdb_ci_rack" table gets populated based on the hardware product model linked to the Windows server CI. Steps to achieve using "CMDB Rel CI Synch Event BR": As said if you wish CI relation rollups to recalculate when there is a change to a relationship, select the "Active" check box on the "cmdb_rel_ci synch event" business rule.In addition to it perform the above steps to reproduce provided and once a Child CI is related with "Type" to "In Rack::Rack contains" the "Power Consumption" & "Rack units in use" fields in "cmdb_ci_rack" table gets populated when there is a change to a relationship to the Parent CI.