Able to submit Incident or Change records without filling Mandatory fieldsIssue If the Incident or Change records can be submitted without respecting mandatory fields and without forcing an error then the issue can be system propertyCauseThe issue is because of the fact that the 'glide.ui.client.mandatory.check' is set to false.ResolutionUpdate the system property 'glide.ui.client.mandatory.check' to 'true'