Prevent redirect to portal login screen and instead go to SSO page directly when accessing a non public portal page in unauthenticated sessionDescriptionWhen unauthenticated, if the user accesses a non public portal page with SSO enabled, the user would get redirected to the portal login page (which has the login widget) and then gets redirected to SSO login screen. This article explains how we can prevent these multiple redirects and instead go to the SSO screen directlyCauseAs per the current Out of box logic, we first redirect the users to portal login page specified in 'Login page' field of the portal record. For example, for OOB default Service Portal (URL Suffix : sp), this is set to 'landing' page that has Login widget rendered in it. The users will be redirected to this page initially. Then in 'Body HTML Template' of 'Login' widget we check if SSO enabled, and do the redirection leading to multiple redirects.ResolutionHere are the steps to resolve : Clone the OOB 'Login' widget and name it as 'Copy of Login'.Comment out the entire code in the 'Body HTML template' of this widget by wrapping it in <!-- Code goes here --> and save the record.In the widget instance of the login page, use the cloned widget.Additional InformationThe above steps are based on the OOB configuration we have for 'sp' portal. In case the landing page and the widgets used are customized, the names would be different. Please see the below images that helps to navigate to the correct records and make changes. STEP 1: STEP 2: STEP 3: STEP 4: STEP 5: