Some users are not able to add Agent Workspace lists.DescriptionUsers are following the below article to create agent workspace lists: Setting up list view in a legacy workspace As soon as the agent hits submit no errors are fired and the list is not shown under the My lists menu.CauseA known cause of this issue is customizing the user ID field in the sys_user table to set the max length to a value higher than 40 : The created_by field in the sys_aw_my_list table has a maximum length of 40 characters.After creating a list the username is getting truncated to 40 characters which making unreachable later when querying using user name.ResolutionKeep your usernames within a maximum length of 40 and you should not face any truncated usernames issues across the platform.ORUpdate dictionary entries referencing sys_user in the sys_aw_my_list table to consider changes made to max length in sys_user.