After New York version upgrade, To - field text missing in Finnish incident form - Known Error

After New York version upgrade, To - field text missing in Finnish incident form Description Build information: NewYork Patch 2

Issue Description: After New York version upgrade, To - field text missing in Finnish incident form

I have checked the sys_ui_message list for "To" and I don't see the translation for "To" in "Finnish" language. I have attached the screenshot for reference.

https://InstanceName.service-now.com/sys_ui_message_list.do?sysparm_query=key%3Dto&sysparm_view=

I have also shared the screenshot from the incident form.

Steps to Reproduce

"I18N: Finnish Translations" plugin needs to be installed on the NewYork instance.

1. Login to NewYork instance 2. Go to "System Settings" > "Language" > Change the language to "Finnish" 3. You can open "INC0009004" as an example in OOB demo instance https://InstanceName.service-now.com/nav_to.do?uri=incident.do?sys_id=e329de99731423002728660c4cf6a73c 4. You can scroll down to the "Activities" and check the email

You can notice that at the place of "To:" we can see "-:" in the "Email sent"

Expected behavior: After changing the language to "Finnish", we should be able to see the translation of "To:" in the email sent in activities filter.

Actual behavior: After changing the language to "Finnish", we are able to see "-:" at the place of "To:" in the email sent in activities filter.

Workaround This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.

There is a workaround for this issue, You can follow the below workaround which can resolve the issue for you.

1. Log in to the instance 2. Open the below link https://InstanceName.service-now.com/sys_ui_message_list.do?sysparm_query=key%3Dto&sysparm_view= 3. Go to the "Finnish" language row and change the value from "-" to "Vastaanottaja" (I have attached the screenshot for your reference)