Invalid Start Date Message Received when Creating a Change Request in ServiceNow InstanceDescriptionWhen trying to submit a change request in our ServiceNow instance, an invalid start date error is showing up.Resolution[code]Solution: [/code]The root cause of the issue is with the Client Script which has a invalid way of checking the format of the script. For Example In this client script's code:At line 18:[code] if (user.next()) { var start_date = g_form.getValue('start_date'); var date_format = user.date_format; if (date_format == '') date_format = 'yyyy-MM-dd'; var time_format = user.time_format.substr(0, 4); if (time_format == '')==> time_format = 'HH:mm:ss'; var time_date_format = date_format + ' ' + time_format; var start_date_value = getDateFromFormat(start_date,time_date_format); [/code]The script is written to check the time as 'HH:mm', but the time is set as 'HH:mm:ss'. Due to this reason the error is showing up.The validation of the date or time should be in the exact format as the way the system displays.