How to enable extra logging for Advanced Work Assignment (AWA)SummaryFacing issues with AWA not creating, queueing, or assigning work items? See below to enable additional logging for more information on AWA background processes.InstructionsTo enable additional logging for more information on what the AWA is doing in the background, follow these steps: Navigate to the Service Channel where Advanced Work Assignment is having issues.Click on the "Logging" tab, and click on 'Enable logging'.For the additional options, choose: Log Level: VerboseStop logging at: (Choose enough time that will allow for the logs to be captured if the issue is intermittent) Check logs for source=AdvancedWorkAssignment/syslog_list.do?sysparm_query=source=AdvancedWorkAssignment