showFieldMsg does not work when used along with setValue on Service Portal.Issue The field messages are not visible on Service Portal when setValue called after the showFieldMsg in a client script/ui policy.ReleaseMadrid and aboveCauseThis is caused by the change in behavior on Service Portal. This change is made to bring both Service Portal and Desktop UI forms to the same page.ResolutionTo make the field messages persist when used along with setValue, call the showFieldMsg after the setValue. Change from g_form.showFieldMsg('field','field message'); g_form.setValue('field',''); Change to [For non reference fields] g_form.setValue('field','value'); g_form.showFieldMsg('field','field message'); Change to [For reference fields] g_form.setValue('field', 'value', 'display value'); g_form.showFieldMsg('field','field message');