Cannot see Resource Name on Resource Allocation Workbench as it is Read Only and Unchecked in the Configuration


Description

Cannot see Resource Name on Resource Allocation Workbench as it is Read Only and Unchecked in the Configuration. This is happening for a specific user.

Cause

A User Preference somehow got updated to remove the Resource Name column for User the user.
We can easily fix this by deleting the current User Preference and then it will recreate properly when the Workbench loads again.

Resolution


1. Navigate to User Administration > User Preferences
2. In the Name column search for "allocation_grid_columns" and in the User column, search for the user
3. Go to the record
4. Delete the record
5. Navigate back to the Allocation Workbench everything should be back to normal.