sn_sc.CatalogSearch() API not working as expected - Support and Troubleshooting

sn_sc.CatalogSearch() API not working as expected Issue CatalogSearch API is not working as expected.

Based on the Servicenow article recommended- API Search

The search code has to drill down the service catalog search till the sub category level.

Code mentioned in the doc:

search (String catalogID, String categoryID, String term, Boolean mobile, Boolean depthSearch)

Name Type Description catalogID String Identifier of the catalog that is searched. categoryID String Identifier of the catalog category that is searched. term String Search term. mobile Boolean If true, only catalog items exposed for mobile are searched. depthSearch Boolean If true, subcategories are also searched. But when we tried the same in OOTB, we are not able to search the catalog till sub category level.

Resolution After discussing with DEV team we have identified the documentation error is available and the code should be:

Name Type Description catalogID String Identifier of the catalog that is searched. categoryID String Identifier of the catalog category that is searched. term String Search term. mobile Boolean If false, only catalog items exposed for mobile are searched. depthSearch Boolean If false, subcategories are also searched. ex:

var gr = new sn_sc.CatalogSearch().search('', 'd258b953c611227a0146101fb1be7c31', "Apple iPad", false, false);

depthSearch parameter should be false as value;