How to Remove the "Find Agents" box showing on Case formIssue The box showing up on the case form next to the "Assigned to " field is called "Find Agents" ReleaseMadrid +CauseIt is due to a dictionary override for the field.ResolutionSteps to Follow To Remove The Box: Go to the dictionary record Then the subsequent dictionary override for the tableRemove the attribute, "ref_contributions=aw_recommendation"