Unable to edit HR TemplateIssue It's not possible to edit HR templates even with Admin Access.CauseScript HRServiceCreatorUtilAjax which verifies if user is having access to update the HR template is trying to call function hr_utils.checkUserHasRole which doesn't exist in the instance. https://xx.service-now.com/nav_to.do?uri=sys_script_include.do?sys_id=f65370019f22120047a2d126c42e7000ResolutionSuggestion to update hr_Utils script include merging OOB functions/changes with custom code or revert it to OOTB to resolve the issue