Planning Console loading a blank screen


Description

Planning Console loading a blank screen. There is a console error of "Unknown provider: ClientSidePlanningConsoleProvider <- ClientSidePlanningConsole".

Cause

Upon investigation, I found that the JS Includes in the "gantt" Dependency is customized.
After reverting to the Out of the Box version, everything should load properly.

Resolution

NEXT STEPS:

1. Navigate to the link provided:

https://INSTANCENAME.service-now.com/sp_js_include.do?sys_id=cfa3dc9d0b401300d08dae9863673a21&sysparm_view=&sysparm_domain=null&sysparm_domain_scope=null

2. In the Versions related list, open the latest record with the Source of "System Upgrades: glide-LATEST_RELEASE..."
3. In the related links, click "Revert to this version"
4. Click OK when prompted