Out of the Box Change Workflows are not available.Issue Out of the Box Change Workflows are not available. Eg:Change Request - Normal, Change Request - Standard,Change Request - EmergencyCause"Change Management - State Model" plugin is not installed.OOB change workflows eg: "Change Request - Normal" are part of demo data when "Change Management - State Model" plugin is installed.ResolutionThe workflows are available once the plugin "Change Management - State Model" is installed with demo data. Before installing please review below doc.https://docs.servicenow.com/csh?topicname=t_ActivateStateModel.html&version=latestNote: Change management is used to create and manage change requests. Once this is activated, the values for the Type field on the change request are updated.After reviewing the doc, if you wish to install the plugin, please install the plugin on dev instance and verify the results.Related Linkschange, workflow, Change Request - Normal