'Create Incident' connect actions script not populating short description, contact type and caller on incident formIssue Even though connect action is configured on the incident form to populate the caller, contact type and short description, these field remains blank after incident form load while clicked on 'Create incident' connect action. Whereas the same configuration works as expected on other tables such as RITM, Call etc.CauseThis issue can be caused by any template on the 'incident' form. When the form loads, fields get populated with the proper values. The template executes afterward and resets the value of the fields as per the template. ResolutionModify the template accordingly. Do not use the same fields(e.g. caller, contact type and short description) within the template.Related LinksIt might also be caused by on Load client script and UI policies on the Incident form.