Templates are missing when Facilities Request are being created through Order Guide


Template is not taken into consideration/loaded when we create a FCR (Facilities Request) through an order guide. As well as any specific work flows associated with it.

Release or Environment

London Patch 10


> If you're creating a Facilities request through catalog it does not add a template. Please check the Document.



> In that particular record producer, you need to add a line in beginning of the script.

current.template = "value"; \\You need to add the value as Sys_ID template model here in the script.