Quick Messages no longer overwrite client email template but are displayed above after New York upgrade


Description

Quick Messages no longer overwrite the client email template after upgrading the NY. 

Release or Environment

New York Release

Cause

Quick Messages are now additive and will be inserted at the cursor. 

glide.email_client.quick_message.insert is set to false.

Resolution



Prior to New York, when a Quick Message was applied to an email draft, it replaced the in-progress content of the draft. This was problematic for reply emails.
Quick Messages are now additive and will be inserted at the cursor all in-progress content can be replaced by selecting the email body and then selecting the Quick Message
To fix this issue It is possible to revert to the previous behavior (replace) by setting this new glide property ( glide.email_client.quick_message.insert) to true.