Approval field on the request form is being set as approved instead of not requested on record insertIssue Approval field on the request form is being set as approved instead of not requested on record insert.ReleaseAll releasesCauseApproval Engine set to Approval rulesResolutionIf workflows are managing the approvals on the sc_request table, make sure the approval engine for sc_request is "Turn engines off"Go to https://<instance_name>.service-now.com/nav_to.do?uri=%2Fapproval_engines.doSearch for sc_request - make sure it is saved as Turn engines off.