JIRA Spoke is used to manage issues, users, stories, and groups in Jira. Retrieve Jira data to use in the ServiceNow flow designer. This KB talks about how to proceed when you need to use JIRA spoke in your flow designer actions on your sub-prod instance but witness the below prompt
When clicked on install, the platform prompts stating the JIRA spoke is already available.
New York Patch 1 Hot Fix 1
In Sub Prod environments , JIRA spoke is already downloaded from store onto your instance out of the box and you don't need to manually download from the store.
This is the reason the platform says 'JIRA Spoke" is already available
Follow the below instructions in order to install JIRA spoke and use it as an action in your flow designer
i) Open the instance UI
ii) Filter for plugins in the Application Navigator
iii) Search for the name "JIRA Spoke" in the content frame
iV) The spoke appears in the results
V) Click on install button
This will install the JIRA Spoke on your instance after which you can use this in your flow designer