user_id variable usage for user criteria - Support and Troubleshooting

user_id variable usage for user criteria Issue As per the article: Create a User Criteria

"Do not use gs.getUser() or other session APIs since they cause conflict when used in diagnostic tools. Use the pre-defined user_id variable available in the script to get the user id of the user being used to evaluate the script."

So this is the sample pseudo code:

var userGR = new GlideRecord('sys_user'); userGR.get(user_id); if(userGR.getValue('manager') == '62018157c395e5008579ba46904d62b6') { answer = true; } else { answer = false;

} Hope this will help you to implement the desired behavior.