Outdated version of the article is still visible to the end usersIssue When an updated version of an article is published, users are still able to view outdated version of the article.ReleaseMadridCauseOn the ServiceNow platform, the old versions of the KB articles are NOT blocked from viewing for the end-users if they have the DIRECT URL of the Old version of the KB article But whenever they search for the KB articles [Global Search, Self Service Search, KB Portal search] only the latest version of the KB article is displayed.ResolutionThis is the expected behavior of the platform.