SLA are getting attached after closure of RITMIssue SLA should be attached when RITM is active and close when RITM is inactive. After creation SLA is attached as per conditions specified but after closure new SLAs are getting attached and they remain forever as RITM is closed.CauseFound a script in the run script workflow activity which is doing GlideRecord the current record performing update using the update() function As we know the workflow activities will execute in before insert/update it is not recommended to use update()/insert() operation on the current record.Instead, you can set values and avoid using the update/insert. ResolutionDo not use any GlideRecord.update() on the current record from the Workflow Run Script. Also, make sure that the start and stop conditions should not get satisfied for any update.