Plugin Activation: Human Resources Scoped App: Virtual Agent Conversations [ID: com.sn_hr_virtual_agent]Issue Plugin "Human Resources Scoped App: Virtual Agent Conversations [ID: com.sn_hr_virtual_agent]" if activated by admin role, topics are not visible.CauseThe issue caused due to role(sn_hr_va.admin) related to "Human Resources Scoped App: Virtual Agent Conversations" scoped application are not given to the users.ResolutionRoles can be given by using "Grant scope administration to all admins" related link which is only available for maint users. Follow the below steps: Log in to the instance.2. Navigate to below location:https://instance_name.service-now.com/nav_to.do?uri=%2Fsys_store_app.do%3Fsys_id%3Dc8c5545573d8130000e588e54cf6a71a3. Click on "Grant scope administration to all admins" related link