Slush bucket is broken - unable to add/remove itemsIssue Symptom: It is not possible for a user to add or remove items from a slush bucket such as the write roles field on the service catalog variable record. For example: ReleaseMadrid Patch 5CauseThis situation can arise if the user has added the role field to the main form section when the standard configuration already has the same role field in a different form section. For example, see the main form section and the "Permission" section: ResolutionEnsure that the role field is only in one form section eg. revert to standard form configuration Please see following documentation "Configuring the form layout": https://docs.servicenow.com/csh?topicname=configure-form-layout.html&version=latest