How to replace the 'From' and 'Reply to' default values in an email notificationIssue How to change the From and Reply email addresses in an email notification, so they show the company email domain. For example ServiceDesk@mycompany.com instead of MyInstance@service-now.com.ResolutionThe notification form has a field called "From" and "Reply to". It allows any value as long it's a valid email address. Follow these steps to change the From and Reply to fields:1- Open any notification in which you are planning to display you email address in the From field.2- Got to the "What it will Contain" Tab/Section and locate the From field.3- If you can't find the From field, scroll all the way to the bottom page until you find "Related Links" and click the "Advance View" under that header.4- The Advance View adds the From field and others as well.5- On the From field type your friendly email address: Service Desk <ServiceDesk@mycompany.com>6- Save the notification and test it.For more details go to the following Documentation link: Create an email notification