SQL Server Software Product is incorrectly marked as a Subscription Software


Description

Out of box, when the SAMP plugin is first activated, the SQL Server Software Product is correctly tagged as a non subscription software (subscription_software checkbox is unchecked).

However, once the Data Services Download Schedule job runs to get the latest version from the CDS, the SQL Server Software Product record is updated as a subscription software.

Steps to Reproduce

1. Activate the Software Asset Management Professional (com.snc.samp) plugin.

2. Go to the SQL Server Software Product record:
/samp_sw_product.do?sys_id=4b20dc060b3022002d6c650d37673a9e

Note that the subscription_software checkbox is unchecked.

3. Run the Data Services Download Schedule job to get the latest version:
/cds_client_schedule.do?sys_id=344ae2805b383200be5d8379c0f91a4a

Check the SQL Server Software Product record again and note that the subscription_software checkbox is now checked.

Workaround

After carefully considering the severity and frequency of the issue, and the cost and risk of attempting a fix, it has been decided to not address this issue in any current or near future releases. We do not make this decision lightly, and we apologise for any inconvenience.

The workaround is to manually uncheck the subscription_software checkbox for the SQL Server Software Product record.


Related Problem: PRB1356070