Changing email watermark prefix from MSGSummaryYou may have a requirement to change the default email watermark prefix from MSG to something specific to your company/instance. This article provides the steps you need to follow to achieve this. InstructionsChanging the Prefix Navigate to the sys_number table from the filter navigator.Find the record for Table='Email Watermark'.The 'Prefix' column should show 'MSG' by default. Update the Prefix column with the new prefix you want. Save the record. Enabling both old and new prefixes during the transition During the transition from the old prefix to the new one, you may still receive emails which are replies to emails with the old prefix. If you wish for these emails to be processed as well for a period of time, you may do so by setting the below system property. Name TypeValue Description glide.email.prior_watermark_prefix StringMSG Previous watermark prefix that is still processed in addition to the current prefix set in sys_number table. Blank out this property out once the transition is complete.