Error in Agile 2.0 when converting Teams to Groups : Error -Group already exists with same name as team ... Message:- Creation of the new Group requires Parent group need to be selected, if it is not an ITSM Domain Group. Issue After enabling Agile 2.0 on the instance and following the document https://docs.servicenow.com/csh?topicname=convert-teams-groups.html&version=latest when trying to convert team to groups, the following error displays: ------------Error -Group already exists with same name as team ....Message:- Creation of the new Group requires Parent group need to be selected, if it is not an ITSM Domain Group. ----------- ReleaseLondonCauseCustomisation. A custom business rule is aborting the 'Convert teams to Groups' process ResolutionAfter inactivating the custom Business Rule, it was possible to convert the Team to Group without any errors.