Approvals are not showing in To-Dos for delegates in the HR Service Portal - why?


Description

The user's approvals are not showing in To-Dos for delegates in the HR Service Portal. Approvals are working fine in the Platform UI.

Resolution

This Problem is documented in PRB1354562. While the permanent fix for this issue is still a ways off, there is a workaround available which any user impacted by this behavior can utilize.

Here are the elements which need modification for approvals to show in the To-Dos section in the HR Service Portal for delegates: